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Success Story: Using Interactive Technology and Production Expertise to Elevate the Event Experience

Interactive Technology and Production Expertise
Interactive Technology and Production Expertise

The Event 

A Global Commercial Leadership Meeting for 150 attendees with a focus on strategic leadership planning in Dublin, Ireland.   

Challenges 

Historically, the GCLM had been mainly content-driven with large sessions, one or two networking/ dinner opportunities for attendees. Based on the attendees’ feedback and surveys from the previous year, our customer’s goals for this event were to both provide engaging content, and also have intentional time to reconnect. Additionally, they wanted their meeting to have elements of sustainability.    

Solutions 

Miller Tanner Associates (MTA) used the attendee feedback and customer’s goals as a framework to design an event and curate activities that would engage and connect the attendees of the Global Commercial Leadership Meeting in Dublin.   

MTA strategically planned smaller group opportunities along with time in the agenda for CSR and team building to break up the longer content sessions. Additionally, breakout sessions were added to this program which, in review of the results, proved highly effective for the attendees.  

To accomplish the goals of the two-day event, including sustainability awareness and increase overall engagement, interactive technology was a key core component.  

  • All signage was digital using QR codes.  
  • Attendees relied upon a customized app to optimize communication and conveniently accommodate last-minute changes and updates.  
  • Six monitors were set up and easily accessible throughout the event’s designated space. These monitors were used for event communication and brand awareness (brand marketing videos, pre-recorded informational videos, and more).  
  • Designated room for office space was made available for attendees to use for meetings and client calls; Meeting Owl camera was set up for group video conferencing enhancement.   
  • TV monitors available for each breakout sessions.  
  • Textured lighting and multi-dimensional AV features were used throughout the event to elevate general sessions and gala experiences.
  • LED video wall display used for a more interactive experience with content.

To kick off the event, guests enjoyed an evening welcome reception at the Westin Hotel Dublin. To showcase the evening’s entertainment, a traditional Irish band performed from a circular stage and event attendees enjoyed an interactive beverage activation.   

General sessions were held throughout the following day. Our team incorporated multi-leveled (3 levels) lounge furniture to create stadium-style seating designed for a more highly engaging experience.    

Event Production and AV
Interactive Technology and Elevated Audio Visual & Production (LED Video Wall and Textured Lighting)

With content engagement as a primary focus of this event, the MTA’s Production Team designed a novel concept for our customer. Using an LED video wall (main screen with 4 side screen panels) presentations were more interactive and engaging. Side screens were used to reinforce company messaging and branding through video and moving graphics for a more interesting content display.  

To further support the goal of interactivity, the day ended with a collaborative CSR teambuilding event supporting the Jack and Jill Foundation. Attendees were divided into groups for a friendly competition in which they had to work together to create country-themed LEGO® projects. The night ended with these same groups then enjoying off-site dinners within walking distance from the hotel.  

CSR
CSR Team-Building Activity

The final day started with breakout sessions and a unique team-building musical activation. Our MTA Team didn’t miss a beat when asked to create an innovative, outside-of-the-box, team-building activity for 150 corporate attendees. Our team drummed up something uniquely inspiring and engaging. The attendees were each given an Irish instrument and were led in a 1.5 hour team- building activity resulting in a full performance. This was an opportunity for the attendees to have fun, laugh, and connect through music.   

Sessions ended mid-afternoon to allow time for attendees to network, work, personal time and team time.    

On the final evening, attendees enjoyed an elegant black tie gala dinner and awards. The experience began at the historical Trinity College Long Room Library home to the oldest book in the world. From the Long Room, attendees were escorted by an Irish bagpiper to Trinity College’s 18th-century Dining Hall for dinner and awards. The night was capped off with a grand farewell celebration event including an energetic band performance. AV production was an integral feature of the gala event, using textured lighting to create a fascinating ambiance.  

Gala reception
Reception, Long Room Library, Trinity College Dublin
Gala Event
Dining Hall Gala Experience, Trinity College Dublin

Feedback

From Customer:

“Thank you very much for your support. I thought it went very well and truly appreciate the MTA team for the hard work and dedication to achieve such a positive outcome.”

From Attendees:

“Thoroughly enjoyed this format, the length of the meeting, smaller breakout groups.” 

“I felt it was a well-balanced meeting.” 

“Overall, this meeting was extremely beneficial, and I really enjoyed the combination of operations leadership with commercial leadership.” 

“This GCLM created a fantastic forum to encourage networking across divisions and service lines – I met with more new colleagues than any other sales meeting.”

“Thank you for the incorporation of the charitable event and patient experience into this GCLM. Teams and leaders want to be inspired beyond the bottom line & remember why our work is meaningful in a bigger perspective.” 

“I thought the blend of operational leadership and commercial leadership was very valuable and I would welcome this interaction/engagement to continue going forward. I also thought the ‘team building sessions’ and ‘fun element’ to the meeting was excellent, this has been missing for years. It truly brought people more together so again I would welcome that these types of things remain going forward.”  

Using the customer’s goals as a framework, the MTA Team designed an extraordinary Global Commercial Leadership Meeting that intentionally incorporated connection, sustainability, and engagement powered by the dynamic creativity and stellar production expertise of our MTA team.