It happens every year! Time just flies. It seems like only yesterday I declared 2016 a “Year of Efficiencies” for Miller Tanner Associates – a year dedicated to exploring how MTA could incorporate more efficiencies into our work product by working smarter. Now 2016 is coming to an end and I am proud of the strides we’ve made regarding efficiencies that will have both a positive impact on our clients and our internal team. Here are some highlights from the year:
Emergency Contingency Plans
In pre-planning for MTA events, our team puts in place our emergency back-up plans to address security, weather and any unforeseen event that might occur. Unfortunately, a weather emergency occurred at a recent event leaving a number of meeting participants stranded, resulting in a three-hour drive for the meeting participants. Fortunately, because we had our emergency weather plan in place, we were able to easily transfer all meeting participants without further delay or worry.
Virtual Events
A client advised that they would like to host ten virtual events. After listening to their needs and explaining MTA capabilities, we concluded we could reduce the number of virtual events requested from 10 to 6, which resulted in our clients’ efficient use of time and money.
On-Demand Trainer/Learning Management System (ODT/LMS)
Considering the efficiency of training needs for everyone, everywhere, MTA successfully released our upgraded On-Demand Trainer/Learning Management System (ODT/LMS) product. This newer version supports the Code of Federal Regulations – 21 CFR part 11, for electronic signature and electronic records requirements. Additionally, our product includes a basic Application Programming Interface (API) allowing us to electronically and securely connect with our clients’ systems. APIs can enable bi-directional communication between systems efficiently so that data can be shared across many platforms and in many different uses.
Event Planner
Today MTA is working on fine-tuning a proprietary software tool we call the Event Planner (EP). This tool will allow our clients to access their event data in real-time, 24/7, via one secure point of entry. Features will include online viewing of attendee lists and other event-related reporting, agenda collaboration and follow-up management to include budget deviation requests that are trackable/reportable, plus so much more.
Certified Meeting Professionals
MTA’s event staff surpassed itself by adding four (4) more Certified Meeting Professionals (CMPs) to our team! CMP certification requires continuing education bringing the newest and freshest ideas to our clients.
As 2016 ends, MTA will take a short holiday break before welcoming in 2017. The coming year is a milestone for MTA as we will celebrate our 20th work anniversary!
On behalf of the entire MTA team, “Happy Holidays” and thank you for your continued partnership. It’s our pleasure to serve our clients and ensure that you have a successful event from beginning to end.
Warmly,
Marnie Miller Battistini, CEO
